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PRIVACY POLICY

Privacy Policy

Effective September 2026

 

Our Commitment to Privacy

 

Systems Engineering Technologies Corporation (“SyTech,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information entrusted to us.

This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit www.SyTechCorp.com, contact us, request information, purchase products or services, apply for employment, or otherwise interact with SyTech through our website.

Certain SyTech products and services may process information on behalf of government agencies, businesses, and other organizations. That processing may also be governed by customer contracts, product documentation, applicable laws, and separate privacy notices.

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By using our website, you acknowledge the practices described in this Privacy Policy.

 

1. Information We Collect

The information we collect depends on how you interact with SyTech.

Information You Provide

 

You may provide personal information when you:

  • Submit an inquiry;

  • Request product or technical information;

  • Request a quote or product demonstration;

  • Purchase products or services;

  • Request customer service or technical support;

  • Register to receive materials;

  • Request access to restricted website content;

  • Subscribe to communications;

  • Apply for employment; or

  • Otherwise communicate with SyTech.

The information you provide may include:

  • Name;

  • Business, mailing, shipping, or installation address;

  • Email address;

  • Telephone number;

  • Job title or job description;

  • Employer, agency, or organization;

  • Account or access credentials, if applicable;

  • Products or services in which you are interested;

  • Project, system, installation, or service-location information;

  • Payment and transaction information, if applicable;

  • Information contained in correspondence, support requests, or other materials you submit; and

  • Any other information you choose to provide.

Information Collected Automatically

When you visit our website, SyTech and its website service providers may automatically collect limited technical information, including:

  • Internet Protocol address;

  • Browser and device type;

  • Operating system;

  • Referring website;

  • Pages viewed and links selected;

  • Date and time of access;

  • Approximate location derived from an Internet Protocol address;

  • Website performance and diagnostic information; and

  • Information used to identify potentially malicious, fraudulent, or unauthorized activity.

We may collect this information through cookies, web server logs, and similar technologies.

 

2. Location Information

SyTech may collect or process location information in several circumstances.

Approximate Website Location

When you visit the SyTech website, we may derive an approximate location, such as a city, state, region, or country, from your Internet Protocol address. We may use this information for website security, fraud prevention, traffic analysis, and understanding the general geographic regions from which our website is accessed.

Location Information You Provide

You may provide location information when requesting information, purchasing products or services, arranging delivery or installation, requesting technical support, or describing a proposed system.

This information may include:

  • Business or mailing addresses;

  • Shipping and billing addresses;

  • Installation or deployment locations;

  • Equipment or system locations;

  • Project or service locations; and

  • Other location information included in an inquiry, order, support request, or project document.

Product and Service Location Data

Certain SyTech products, applications, systems, and services may process precise or approximate location information when necessary to provide a requested capability or service.

Depending on the particular product, system configuration, and customer requirements, this information may include:

  • Global Positioning System coordinates;

  • Device or application location;

  • Radio, communications-system, or network-device location;

  • The location of equipment or connected assets;

  • Vehicle, vessel, aircraft, or unmanned-system location;

  • Location information associated with an authorized communications or investigative system; and

  • Historical or real-time movement information when enabled by the customer and permitted by applicable law.

A SyTech application may request permission to access location services on a computer, mobile device, or other connected device. When device permission is required, location information will be collected only as allowed by the applicable device settings and permissions.

SyTech may process location information to:

  • Provide a feature or service requested by a customer or authorized user;

  • Display, identify, or manage connected equipment and assets;

  • Support mapping, routing, positioning, dispatch, communications, or system-management functions;

  • Install, configure, maintain, or troubleshoot systems;

  • Monitor system availability and performance;

  • Protect systems against unauthorized access or misuse;

  • Fulfill contractual and customer-support obligations; and

  • Comply with applicable legal, regulatory, security, and government requirements.

Where precise location information is considered sensitive personal information under applicable law, SyTech will process it in accordance with applicable consent, security, disclosure, and privacy-rights requirements.

Customer-Operated Systems

Many SyTech products and services are purchased, configured, and operated by government agencies, businesses, public-safety organizations, and other customers. In these circumstances, the customer generally determines:

  • What information is collected;

  • Why the information is collected;

  • Whose information is processed;

  • How the system is configured;

  • How long the information is retained; and

  • Who is authorized to access the information.

When SyTech processes location or other personal information solely on behalf of a customer, SyTech acts as a service provider or data processor and follows the customer’s authorized instructions and applicable contractual requirements.

Questions or privacy requests relating to information collected through a customer-operated system should generally be directed to the government agency, business, or organization that operates the system. SyTech will assist its customers with appropriate privacy requests when required by contract or applicable law.

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3. How We Use Personal Information

SyTech may use personal information to:

  • Respond to inquiries and communicate with you;

  • Prepare quotes and provide requested product information;

  • Process and fulfill orders;

  • Deliver, install, configure, and support products and services;

  • Provide customer service and technical support;

  • Manage customer, supplier, distributor, and business relationships;

  • Authenticate users and control access to restricted content;

  • Protect proprietary information, trade secrets, export-controlled information, and industry techniques;

  • Operate and improve our website, products, and services;

  • Diagnose technical issues and monitor system performance;

  • Maintain the security and integrity of our website, products, systems, networks, and facilities;

  • Detect, investigate, and prevent fraud, unauthorized access, malicious activity, and other unlawful conduct;

  • Send information about SyTech products, services, events, or capabilities that may be relevant to you, where permitted by law;

  • Evaluate employment applications;

  • Maintain appropriate business, support, contractual, and transaction records;

  • Fulfill contractual obligations;

  • Comply with legal, regulatory, security, export-control, and government requirements; and

  • Establish, exercise, or defend legal claims.

SyTech may also use information for another purpose disclosed when the information is collected or with your consent.

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4. Restricted Website Content and Identity Verification

Certain portions of the SyTech website may contain proprietary, sensitive, controlled, or otherwise restricted information. SyTech may take reasonable steps to verify a person’s identity, organization, business purpose, citizenship, location, or authorization before granting access to restricted content.

Users must provide accurate information. SyTech may deny or revoke access when:

  • Information cannot be verified;

  • Access is no longer appropriate;

  • A request presents a security, legal, or regulatory concern; or

  • SyTech believes the website or its content is being misused.

Suspected fraud, unlawful access, or intentional misrepresentation may be reported to the appropriate authorities.

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5. How We Disclose Personal Information

SyTech does not sell personal information or share personal information for cross-context behavioral advertising.

We may disclose personal information in the following circumstances:

  • Service providers: We may provide information to companies that perform website hosting, information technology, cybersecurity, communications, analytics, payment processing, shipping, customer support, or other services on SyTech’s behalf.

  • Customers: When SyTech processes information on behalf of a government agency, business, or other customer, information may be made available to that customer and its authorized users.

  • Business partners: We may disclose information when necessary to respond to a request, provide a product or service, support a customer, or fulfill a contractual obligation.

  • Professional advisers: We may disclose information to attorneys, accountants, auditors, insurers, and other professional advisers when reasonably necessary.

  • Legal, regulatory, and security purposes: We may disclose information when required by law, regulation, subpoena, court order, government request, or legal process, or when reasonably necessary to protect SyTech, its customers, its personnel, or others.

  • Business transactions: Information may be disclosed or transferred in connection with a merger, acquisition, financing, reorganization, sale of assets, bankruptcy, or similar corporate transaction.

  • At your direction: We may disclose information when you request or authorize us to do so.

Service providers are permitted to use personal information only as necessary to provide services to SyTech or as otherwise permitted by their agreements and applicable law.

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6. Payment Information

When online payment functionality is available, payment information may be processed by a third-party payment processor. The processor may collect payment-card and billing information under its own privacy and security practices.

SyTech may receive transaction details necessary to process an order, provide requested products or services, and maintain appropriate business records.

You should not submit payment-card information, financial account credentials, or other sensitive financial information through an ordinary email or website inquiry unless SyTech specifically directs you to an approved payment method.

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7. Cookies and Similar Technologies

Cookies are small data files stored on a browser or device. SyTech may use cookies and similar technologies to:

  • Enable essential website functions;

  • Remember user preferences;

  • Maintain website security;

  • Understand how visitors use the website;

  • Diagnose errors; and

  • Improve website performance and content.

You can ordinarily configure your browser to block or delete cookies or to notify you when cookies are placed. Blocking certain cookies may affect the availability or operation of some website features.

Where required by applicable law, SyTech will request consent before using nonessential cookies. If the website provides a cookie-preference tool, you may use it to change your selections.

Some browsers and devices offer privacy signals such as Global Privacy Control or “Do Not Track.” SyTech will process legally recognized browser-based opt-out signals when required by applicable law. Because there is not a uniform standard governing every browser signal, other signals may not produce a response from the website.

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8. Data Retention

SyTech retains personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

Retention periods may depend on:

  • The nature and sensitivity of the information;

  • The purpose for which it was collected;

  • The duration of a customer or business relationship;

  • Contractual requirements;

  • Product-support and security requirements;

  • Applicable statutes of limitation; and

  • Legal, regulatory, accounting, export-control, and government recordkeeping requirements.

Location information processed through a SyTech product or customer-operated system may be retained according to the customer’s configuration, instructions, policies, and contractual requirements.

When information is no longer reasonably required, SyTech may delete, anonymize, aggregate, or securely dispose of it.

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9. Data Security

SyTech maintains reasonable administrative, technical, and physical safeguards intended to protect personal information against unauthorized access, acquisition, alteration, disclosure, loss, destruction, or misuse.

These measures may include access controls, authentication procedures, network and system protections, security monitoring, personnel practices, and procedures appropriate to the nature of the information and the applicable system.

No website, network, transmission, or storage system can be guaranteed to be completely secure. You should use care when transmitting sensitive information electronically and notify SyTech if you believe your interaction with us is no longer secure.

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10. Your Privacy Choices and Rights

Depending on where you reside and subject to applicable exceptions, you may have the right to:

  • Confirm whether SyTech processes personal information about you;

  • Request access to personal information about you;

  • Correct inaccurate personal information;

  • Request deletion of personal information;

  • Obtain a portable copy of certain information;

  • Withdraw consent when processing is based on consent;

  • Opt out of certain targeted advertising, profiling, or the sale of personal information;

  • Limit certain uses or disclosures of sensitive personal information, including precise location information; and

  • Appeal a decision concerning a privacy request.

SyTech does not discriminate against individuals for exercising privacy rights provided by applicable law.

To submit a privacy request, use the contact information in the How to Contact Us section below. Please identify the request as a “Privacy Request” and describe the right you wish to exercise.

SyTech may request additional information reasonably necessary to:

  • Verify your identity;

  • Confirm your authority to make the request;

  • Locate the relevant information; and

  • Protect personal information against unauthorized access or disclosure.

An authorized agent may submit a request where permitted by law. SyTech may require evidence of the agent’s authority and may verify the request directly with the individual.

SyTech will respond within the period required by applicable law. If we deny a request in whole or in part, we will provide an explanation and appeal instructions when required.

If the request concerns information controlled by one of SyTech’s government, business, or organizational customers, we may direct you to that customer or forward the request as permitted by our contractual obligations and applicable law.

You may opt out of promotional email communications by using the unsubscribe instructions contained in the message or by contacting SyTech. Even if you opt out of promotional communications, SyTech may continue sending nonpromotional messages concerning transactions, customer support, security, or an existing business relationship.

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11. Sensitive Personal Information

SyTech does not intentionally request sensitive personal information through general website inquiry forms unless it is reasonably necessary for a specific business, security, employment, contractual, or legal purpose.

Sensitive personal information may include:

  • Precise location information;

  • Social Security numbers or other government identifiers;

  • Financial account or payment-card information;

  • Account credentials;

  • Security-clearance information;

  • Citizenship or immigration information;

  • Medical or biometric information;

  • Communications content;

  • Information concerning criminal investigations or legal proceedings; and

  • Other information classified as sensitive under applicable law.

Do not submit classified information, controlled unclassified information, export-controlled technical data, government credentials, investigative information, precise operational locations, payment-card information, or other highly sensitive material through an ordinary website inquiry form or unsecured email.

If SyTech needs sensitive information, we may provide instructions for submitting it through an appropriate method.

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12. Employment Information

If you submit information in connection with an employment opportunity, SyTech may use it to:

  • Evaluate your qualifications;

  • Communicate with you;

  • Arrange interviews;

  • Conduct legally permitted screening;

  • Evaluate eligibility for particular contracts, facilities, or security requirements;

  • Maintain recruiting and employment records; and

  • Comply with legal and contractual obligations.

Employment-related information may include a résumé, employment and education history, professional qualifications, references, citizenship or work-authorization information, security-clearance status, and other information you choose to provide.

Additional notices, disclosures, or authorizations may apply during the hiring process.

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13. Children’s Privacy

The SyTech website and SyTech’s commercial and government products are not directed to children under 13. SyTech does not knowingly collect personal information online directly from children under 13 through its public website.

If you believe a child has submitted personal information through our website, please contact us so that we may review and, when appropriate, delete the information.

This section does not limit lawful processing performed by an authorized government agency or other customer through a customer-operated system. In those circumstances, the customer is responsible for determining the legal authority and purpose for processing the information.

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14. Third-Party Websites and Services

The SyTech website may contain links to websites or services operated by customers, suppliers, partners, government organizations, social-media providers, or other third parties.

SyTech does not control those websites or services and is not responsible for their privacy, security, or content practices. We encourage you to review the privacy policy of each third-party website or service you use.

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15. International Visitors

SyTech is based in the United States. If you access the website or interact with SyTech from another country, personal information may be transferred to, stored in, and processed in the United States or another jurisdiction in which SyTech or its service providers operate.

Privacy laws in those jurisdictions may differ from those in your country. Where required, SyTech will use appropriate safeguards for international transfers of personal information.

SyTech products used by customers outside the United States may also be subject to the customer’s local laws, contracts, system configurations, and privacy requirements.

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16. Changes to This Privacy Policy

SyTech may update this Privacy Policy periodically to reflect changes in its website, products, services, business practices, technology, or legal obligations.

The revised Privacy Policy will be posted on this page with an updated effective date. If we make a material change, we may provide additional notice when required by applicable law.

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17. How to Contact Us

Questions, concerns, and privacy requests may be submitted through the contact form on www.SyTechCorp.com. When submitting a request concerning personal information, please identify it as a “Privacy Request” and provide sufficient information for SyTech to understand and respond to the request.

Questions for SyTech Experts?

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